Return-Exchange

• ✔️ If you receive a damaged product (OPENING VIDEO IS MUST), we will provide a complete exchange or full refund if the product is unavailable.
• ✔️ We do not offer exchange/refund for non-defective products or other reasons.
• ✔️ Report within 24 hours of delivery via Email or WhatsApp with a complete unpacking video.
• ✔️ Once approved, you can choose either exchange or refund.
• ✔️ Return the product within 2 business days via a reputed courier service. Delays will not be accepted.
• ✔️ Contact us: +91 88388 64137 for assistance.
• ✔️ Refunds will be processed within 7–10 days after inspection.

NON-RETURNABLE CONDITIONS

• ✔️ Slight color variations due to photography or screen settings.
• ✔️ If the jewellery does not match personal preference.
• ✔️ If the product feels heavy, large, or size differs from expectation.
• ✔️ Sale items are not eligible for return or exchange.
• ✔️ Bent earring stems (designed to prevent breakage) are not defects.
• ✔️ Minor issues like loose stones/beads that can be fixed easily.
• ✔️ Ensure you review product details before purchase.
• ✔️ For queries, contact +91 88388 64137.